Shipping Policy

Thank you for choosing to shop with us at Kishan2Kitchen.
We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy carefully to understand our process.

Shipping Partners

We have partnered with multiple courier services to deliver your orders across different regions. The courier partner for your order will depend on the delivery location, product type, and availability. We reserve the right to select the appropriate courier service for your order.

Shipping Time

We strive to ship your order as soon as possible. Your order will be shipped within 24-48 hours of receiving it, except on weekends and public holidays. However, please note that shipping times may vary based on your delivery location, courier partner, and product availability.

The estimated shipping time for your order will be mentioned at the time of checkout. In general, we expect orders to be delivered within 2-10 business days, depending on your location.

Shipping Charges

Shipping charges are calculated based on the weight, size, and delivery location of the product. The shipping charges will be displayed at the time of checkout. We may offer free shipping for orders above a certain value or during promotional periods.

Tracking Your Order

Once your order is shipped, we will provide you with a tracking number via email or SMS. You can use this tracking number to track your order on the courier partner's website. Please note that it may take up to 24 hours for the courier partner's website to update the tracking information.

Delivery Attempt and Re-Delivery

Our courier partner will make multiple delivery attempts in case you are unavailable to receive the order. If the courier partner is unable to deliver the order after multiple attempts, the order will be returned to us. We will notify you of the failed delivery attempt and provide you with options for re-delivery or cancellation.

Delayed Shipment

In case of unexpected delays in shipment, we will notify you via email or SMS. We will make our best efforts to deliver your order as soon as possible.

Damaged or Defective Products

In case you receive a damaged or defective product, please notify us within 24 hours of receiving the order. We will arrange for a replacement or refund based on the extent of damage.

If you have any questions or concerns about our shipping policy, please feel free to contact us at [email protected]. We are here to help!